Gold — Business continuity and operational resilience consulting. From the Gold Coast, working with organisations across Australia and New Zealand.
Resilienceforbusinessesthatcan'taffordtostop.
Quietplans.Loudrooms.
An independent resilience practice on the Gold Coast. I work with a handful of organisations at a time — embedded long enough to leave behind a capability, not just a document.
Plans that hold up when the room gets loud — not just when the auditor visits.
Exercises designed to surface what your team actually does under pressure, not what the binder says they should.
From the Gold Coast, working with organisations across Australia and New Zealand. Calls answered. Plans tested. Boards briefed straight.
What I do best.
A career spent
under pressure.
I'm Chris — a business continuity and operational resilience consultant based on the Gold Coast, working with organisations across Australia and New Zealand.
The last decade has been spent inside the rooms where it matters: leading the global resilience function of a Fortune 100 financial services firm, building continuity capability across government-delivered human services, and running the international response to COVID-19 for an organisation of six thousand staff across roughly eighty offices.
Before that, a UK policing career as a detective and criminal caseworker — which is where the rest of it comes from. The structured decision-making, the reading of a room mid-incident, the ability to hold a calm posture when the information is bad and the clock is short. None of that is on a slide deck. All of it shows up in the work.
I take on a handful of engagements at a time. Each one is built around the same idea: leave behind a capability the organisation owns, not a binder that depends on me being in the room.
- Experience10+ years in business continuity & operational resilience
- SectorsFortune 100 financial services, government, regulated human services
- ScaleGlobal programmes across ~80 offices and 6,000+ staff
- GeographyEMEA, APAC, North America — now Australia & New Zealand
- MBCICertified Business Continuity Professional · BCI
- CCRPCertified Cyber Resilience Professional · DRI
- MAIntelligence & Security Studies · Brunel University London
- BASocial Anthropology · Brunel University London
How it
works.
Scope
A first conversation about what you actually need to protect, who depends on it, and what good would look like twelve months from now. No proposal-ware.
Diagnose
Targeted discovery — critical services, dependencies, current arrangements, regulatory context. A clear read of where you are and where the gaps actually sit.
Build
BIAs, plans, and governance designed to be used. Written with your people, not at them. Short, specific, testable, signed-off in language a board will defend.
Test
Scenario exercises that stress the system end-to-end. Findings turned into uplift, uplift turned into rehearsal — until the capability holds without me in the room.
Notes on
resilience.
Essays on business continuity, crisis response, and the quiet decisions that decide whether an organisation holds together when the pressure is on.
- 22 May 2026Continuity
The Plan Is Not the Capability
A continuity plan is the residue of thinking, not the thinking itself. Most organisations confuse the document for the muscle.
6 min↗A continuity plan is the residue of thinking, not the thinking itself. Most organisations confuse the document for the muscle.
- 2 May 2026BIA
The BIA Is a Conversation, Not a Spreadsheet
Business Impact Analysis has become an exercise in colour-coded compliance. The version that earns its keep is something else.
7 min↗Business Impact Analysis has become an exercise in colour-coded compliance. The version that earns its keep is something else.
- 11 April 2026Exercises
Scenario Design as an Act of Craft
Most exercises fail before anyone walks into the room. The failure is in the scenario, and the scenario is a writing problem.
6 min↗Most exercises fail before anyone walks into the room. The failure is in the scenario, and the scenario is a writing problem.
From Gold Coast
to AUS & NZ.
Based in Burleigh Heads. Working with executive teams, regulated entities, and operators across Australia and New Zealand.